A lot of users who start using their very first hosting account, or change companies, usually have inquiries with respect to how particular operations are executed or bump into predicaments when setting up different things such as emails, site settings, etc. That’s why, some web hosting providers have compiled documentation with popular questions and issues so as to help their customers obtain information quickly and seamlessly. As a result, the help desk staff members can devote more time to actual issues that certain customers may be facing, since the solution for the minor things will be available online and clients can easily fix them without getting in touch with the client service team. Having exhaustive documentation is essential, particularly for new customers with no past experience, because the web hosting service entails a huge number of features and lots of people can become perplexed about what action to take. A good knowledge base can both help you carry out the tasks that you need and discover how the hosting service functions as a whole.
Extensive Online Documentation in Cloud Website Hosting
If you order a cloud website hosting account through us, you’ll gain access to our in-depth online documentation where you will see information on practically everything related to our web hosting packages. The topics encompass anything from how to create an email account on your cellular phone, to how to do various things using an .htaccess configuration file. The articles are written in an easy-to-understand manner and include thorough guidelines on how to perform a particular task in your Hepsia Control Panel. You can also find information that’s not directly connected to Hepsia, for example one that concerns apps on your desktop PC. The whole collection of articles will be located in the Control Panel’s Help section, but the ones that are relevant to a given section can be accessed on the spot. Considering the fact that we have covered as many topics as possible, you will be able to acquaint yourself with practically everything connected to your web hosting account.