1 hour ticket response
Quick support is our chief responsibility and this is why we have a team of skillful customer support engineers who are prepared to offer a rapid solution to any question that you could possibly have. Simply post your client support ticket from the Site Control Panel and we’ll respond back to you within 1 hour at the latest. As a matter of fact, we strive hard and aim for a twenty–minute trouble ticket response time.
An Excellent Client Support Service
We have a team of web hosting support engineers who are eager to respond to all your questions whenever you require assistance. The vast majority of our client support staff members have lots of years of experience in the cloud website hosting plans world, which implies that you can constantly depend on fast and detailed answers to your concerns.
An Easy–to–Navigate Help Center
Incorporated into the Site Control Panel is an easy–to–browse Help section, which offers you different sources of information. You can search through a routinely updated knowledgebase featuring web hosting account administration articles and web site administration articles, watch our how–to video tutorials or take a peek at our F.A.Q. repository.