Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer assistance crew is educated to easily take care of all of our cloud website hosting plans users’ queries and advise demands. Through our ticketing system, you are able to send your inquiry and a support staff fellow member will, no doubt return to you within maximum 60 minutes. Actually, practice proves that the normal reaction time frame is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us any time necessary. Our team of specialists will undoubtedly be online for you 24x7x365 to react to all your doubts and to resolve any trouble you will probably have. You can send us a tech support ticket from your Site Control Panel or drop an email anytime. Additionally, on working days, you can easily give us a call or make use of the live chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • PNG Web Hosting’s Control Panel presents a complete knowledge base that’s built into all sections. In each part, you will find a Help control key that will load for you a list of step–by–step guides on how to use a selected option or accomplish a particular action. Also, we have prepared tutorial clips allowing you to get a better idea of the Control Panel’s interface.